Patient Services & Registration Specialist

Atrium Health; Sparta (NC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Educational assistance

Job summary

Atrium Health is seeking a Patient Service Representative to join our Registration team in Sparta, NC. You will greet patients, collect demographic and insurance data, explain financial responsibilities, and help patients navigate scheduling and testing requirements.

The role requires a High School Diploma and a focus on accuracy, confidentiality, and excellent customer service in a fast-paced environment. You will work within Epic EMR and collaborate with clinical and administrative staff to

Qualifications

• High school diploma or GED required.
• HIPAA compliance knowledge is preferred.
• Strong customer service and communication skills are essential.
• Ability to handle sensitive information securely and confidentially.

Responsibilities

• Register patients and collect demographic and insurance information.
• Explain financial responsibilities and collect co-pays as needed.
• Maintain HIPAA confidentiality and comply with regulations.
• Assist with scheduling, cancellations, and test preparation details.
• Provide welcoming, professional service and assist patients with inquiries.
• Process electronic health record work queues per department procedures.

Skills

Customer service

Attention to detail

Communication skills

HIPAA knowledge

Multitasking

Education

High School Graduate

Tools

EPIC

Insurance verification

Microsoft Office

Job description

Atrium Health is seeking a Patient Service Representative to join our Registration team in Sparta, NC. You will greet patients, collect demographic and insurance data, explain financial responsibilities, and help patients navigate scheduling and testing requirements.

The role requires a High School Diploma and a focus on accuracy, confidentiality, and excellent customer service in a fast-paced environment. You will work within Epic EMR and collaborate with clinical and administrative staff to