Patient Services & Registration Specialist

Revo Health; Maple Grove (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Sign-on bonus

Medical insurance

Dental plan

Vision plan

401(k) with matching

Tuition reimbursement

Job summary

Revo Health in Maple Grove, MN is seeking a Patient Services Representative to register patients, collect payments, and handle patient phone calls. This full-time role follows a Monday–Friday 8:30 AM–5:00 PM schedule with every 11th Saturday at the fertility clinic location.

The position requires a High School diploma or GED and customer service experience; medical terminology knowledge is preferred. Compliance with HIPAA and related laws is essential.

Qualifications

• High School diploma/GED or equivalent.
• Customer Service experience required.
• Medical terminology knowledge preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID.
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the current practice management system.
• Communicate all pertinent information to patients, including appointment information, directions, check-in times, referral information and copayments.
• Chart preparation and management.
• Answer patient calls, schedule appointments and direct calls as appropriate.
• Maintain a working knowledge of health care plan requirements and health plan networks.
• Maintain timely communication with patients, families, and staff.

Skills

Customer Service

Communication

Medical terminology knowledge

Education

High School diploma/GED

Job description

Revo Health in Maple Grove, MN is seeking a Patient Services Representative to register patients, collect payments, and handle patient phone calls. This full-time role follows a Monday–Friday 8:30 AM–5:00 PM schedule with every 11th Saturday at the fertility clinic location.

The position requires a High School diploma or GED and customer service experience; medical terminology knowledge is preferred. Compliance with HIPAA and related laws is essential.