Patient Services & Registration Specialist

University of Florida Jacksonville Physicians, Inc.; Jacksonville (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare organization in Jacksonville is seeking a Customer Service Representative for the Brain Wellness Program. This full-time position entails clerical functions, patient scheduling, and serving as a liaison between patients and the clinical support team. The ideal candidate has experience in data entry and customer service within a healthcare setting. This role offers great opportunities to enhance patient care and requires a high school diploma/GED at the time of hire.

Qualifications

• 2 years of experience in data entry preferred.
• 1 year of clerical/customer service ideally in healthcare preferred.
• Experience with third-party payors and inputting patient data.

Responsibilities

• Prepare and maintain all clerical aspects of the medical records.
• Perform accurate registration interviews with direct data entry.
• Maintain patient scheduling functions and set appointments.
• Receive and direct messages to the appropriate personnel.
• Perform cashiering functions for patient payments.
• Provide excellent customer service for patients and families.
• Participate as an active care team member in patient care.

Skills

Data entry

Customer service

Clerical duties

Education

High School Diploma/GED

Job description

A leading healthcare organization in Jacksonville is seeking a Customer Service Representative for the Brain Wellness Program. This full-time position entails clerical functions, patient scheduling, and serving as a liaison between patients and the clinical support team. The ideal candidate has experience in data entry and customer service within a healthcare setting. This role offers great opportunities to enhance patient care and requires a high school diploma/GED at the time of hire.