Patient Services & Medical Records Coordinator

CommonSpirit Health; Kaysville (UT); On-site; USD 23,000 - 33,000; Full time

Job summary

Holy Cross Medical Group in Utah seeks a Patient Service Representative to provide clerical support in a physician clinic, handling reception, phone inquiries, medical records, charge entry, referrals, and information retrieval. You will collaborate with the healthcare team to meet patient needs, maintain accurate demographics in the electronic health record, schedule appointments, and ensure timely payments at service.

Strong organization and communication are essential.

Qualifications

• High School Diploma or GED required.
• Basic office and computer skills, filing, reception and phone answering.
• Experience with medical records, charge entry and scheduling is a plus.

Responsibilities

• Greet patients/caregivers and provide assistance reflecting high quality service.
• Verify and update demographic data in the electronic health record.
• Gather and process information for medical records, referrals, billing, and treatment.
• Schedule and confirm patient appointments; adjust as needed.
• Maintain confidential patient charts and process payments at time of service.

Skills

Reception

Medical records

Data entry

Communication

Organizational skills

Education

High School Diploma or GED

Tools

EHR system

Job description

Holy Cross Medical Group in Utah seeks a Patient Service Representative to provide clerical support in a physician clinic, handling reception, phone inquiries, medical records, charge entry, referrals, and information retrieval. You will collaborate with the healthcare team to meet patient needs, maintain accurate demographics in the electronic health record, schedule appointments, and ensure timely payments at service.

Strong organization and communication are essential.