Patient Services & Records Coordinator

Dartmouth College; Hanover (NH); On-site; USD 31,684 - 33,062; Full time

Job summary

Dartmouth College is seeking a Customer Service Representative to serve as the first contact for students and visitors at Health Services. This role involves responding to inquiries about clinical and administrative issues and managing appointment schedules for a busy outpatient clinic.

The ideal candidate should possess an Associate Degree or equivalent experience, have strong computer skills, and ideally have prior experience in a healthcare setting. This position is temporary and offers a hiring range of $23.00/hr - $24.00/hr.

Qualifications

• Ability to respond to broad range of clinical and administrative inquiries.
• Competency with scheduling systems and maintaining professional communication.

Responsibilities

• Monitor electronic scheduling system for outpatient clinic appointments.
• Assist in medical records tasks including data entry and payment processing.
• Demonstrate professionalism and collegiality in communications.

Skills

Competency with standard computer applications

Education

Associate Degree or equivalent

Job description

Dartmouth College is seeking a Customer Service Representative to serve as the first contact for students and visitors at Health Services. This role involves responding to inquiries about clinical and administrative issues and managing appointment schedules for a busy outpatient clinic.

The ideal candidate should possess an Associate Degree or equivalent experience, have strong computer skills, and ideally have prior experience in a healthcare setting. This position is temporary and offers a hiring range of $23.00/hr - $24.00/hr.