Patient Services Receptionist | Front Desk & Admin

Genesis Healthcare; Parkersburg (WV); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition, Travel, and Wireless Service 

Employee Assistance Program

Employee Foundation

Health, Dental, Vision, Company-paid 1

401K

Paid Time Off

Free 24/7 virtual health care

On-Demand Pay Program

Pet Insurance

Term and Whole Life Insurance

Short-term Disability

Hospital Indemnity

Personal Accident

Critical Illness

Cancer Coverage

Job summary

Genesis HealthCare is seeking a receptionist for our nursing center to be the first point of contact for patients, residents, families and visitors. You will answer calls, greet guests, and support the front desk operations.

The role requires a high school diploma, strong English literacy, excellent communication, and proficiency with Google Docs, Sheets, and Slides. You will also help manage mail, patient rosters, and supplies in a busy care environment.

Qualifications

• High school diploma or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google; Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Communication skills

English language

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesis HealthCare is seeking a receptionist for our nursing center to be the first point of contact for patients, residents, families and visitors. You will answer calls, greet guests, and support the front desk operations.

The role requires a high school diploma, strong English literacy, excellent communication, and proficiency with Google Docs, Sheets, and Slides. You will also help manage mail, patient rosters, and supplies in a busy care environment.