Patient-Focused Receptionist | Front Desk & Admin, Growth

Genesis HealthCare, Inc.; Lewiston (ME); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition, Travel, and Wireless Service

Employee Assistance Program

Employee Foundation

Health, Dental, Vision, Company-paid 1

Job summary

Genesis HealthCare, Inc. is seeking a friendly receptionist at our Lewiston nursing center to be the first point of contact for patients, visitors and staff.

You will answer calls, welcome guests, manage mail, update patient/resident lists and perform clerical duties while supporting a calm, professional environment. Strong communication, reading and writing in English are required, as is proficiency with Google Docs, Sheets and Slides.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Proficient with Google Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Communication skills

English language proficiency

Education

High school diploma

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesis HealthCare, Inc. is seeking a friendly receptionist at our Lewiston nursing center to be the first point of contact for patients, visitors and staff.

You will answer calls, welcome guests, manage mail, update patient/resident lists and perform clerical duties while supporting a calm, professional environment. Strong communication, reading and writing in English are required, as is proficiency with Google Docs, Sheets and Slides.