Patient Services Pro — Front Desk & Scheduling

Abrazo Health; Glendale (AZ); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Job summary

Abrazo Arrowhead Cardio in Glendale, AZ is seeking a front office professional to handle patient registration, scheduling, and insurance verification in a physician office setting. The role involves greeting patients, data entry, and facilitating referrals, with emphasis on accurate information and courteous service.

The position requires a high school diploma or GED and about one year of customer service experience, preferably in healthcare.

Qualifications

• One year customer service experience, preferably in a hospital or physician office setting.
• High school diploma or GED required.

Responsibilities

• Greets patients entering the practice and manages front desk communications.
• Checks in patients, collects demographics, verifies insurance, and enters data into the system.
• Checks out patients and assists with referrals, scheduling, and balances.
• Collects co-pays and posts charges; processes charge entries.
• Explains patient portal and assists with enrollment; distributes office policies and practice information.

Skills

Customer service

Phone etiquette

Education

High school diploma/GED

Job description

Abrazo Arrowhead Cardio in Glendale, AZ is seeking a front office professional to handle patient registration, scheduling, and insurance verification in a physician office setting. The role involves greeting patients, data entry, and facilitating referrals, with emphasis on accurate information and courteous service.

The position requires a high school diploma or GED and about one year of customer service experience, preferably in healthcare.