Patient Experience Specialist - Front Office

Tenet Healthcare; Glendale (AZ); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Medical insurance

401(k) plan with employer match

Paid time off

Career development and continuing教育

Job summary

Tenet Healthcare’s Abrazo Arrowhead Cardio in Glendale, AZ is seeking a front office team member. You will greet patients, manage calls, schedule appointments, verify insurance, and enter data into the electronic health records system.

Role requires a high school diploma or GED and at least 1 year of customer service experience, preferably in a hospital or physician office setting. A $500 sign-on bonus is available for new hires.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year of customer service experience, preferably in a hospital or physician office setting.

Responsibilities

• Greet patients entering the practice.
• Manage front desk communications: answer phones, schedule and confirm appointments, and reschedule as needed.
• Check in/out patients, verify insurance, enter data in the system, and collect co-pays and post charges.
• Explain patient portal and assist with enrollment.
• Support office policies and provide information to patients.

Skills

Customer service

Phone etiquette

Data entry

Education

High school diploma/GED

Tools

Electronic health records

Job description

Tenet Healthcare’s Abrazo Arrowhead Cardio in Glendale, AZ is seeking a front office team member. You will greet patients, manage calls, schedule appointments, verify insurance, and enter data into the electronic health records system.

Role requires a high school diploma or GED and at least 1 year of customer service experience, preferably in a hospital or physician office setting. A $500 sign-on bonus is available for new hires.