Patient Access & Registration Specialist II

Tenet Healthcare; Glendale (AZ); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Tenet Healthcare’s Abrazo Arrowhead Campus seeks a Patient Access Representative to support registration, scheduling, and admission processes. You will collect demographics, verify insurance, and explain financial responsibilities to patients while ensuring compliance with hospital policies.

The role requires strong customer service, accuracy, and the ability to work in a fast-paced environment across multiple patient access areas, including the Emergency Department.

Qualifications

• Minimum education/high school diploma required.

Responsibilities

• Greet patients and register at date of service, explain forms and policies.
• Educate patients on financial liabilities and collect payments per policy.
• Verify insurance, obtain authorizations, and coordinate scheduling and post-discharge steps.

Skills

Typing 35 wpm

PC/CRT/printer

Customer service

Fast-paced environment

Communication skills

Two Patient Access service areas

Money collection/negotiation

Medical terminology

Third Party Payor requirements

Compliance standards

Education

High School Diploma or GED

0–1 year in Customer Service

0–1 year administrative experience

Some college coursework

Tools

Scheduling system

Job description

Tenet Healthcare’s Abrazo Arrowhead Campus seeks a Patient Access Representative to support registration, scheduling, and admission processes. You will collect demographics, verify insurance, and explain financial responsibilities to patients while ensuring compliance with hospital policies.

The role requires strong customer service, accuracy, and the ability to work in a fast-paced environment across multiple patient access areas, including the Emergency Department.