Patient Services Pro - Day Shift, No Weekends/Holidays

BJC HealthCare (New); Belleville (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Legal Services

401(k) with match

Paid Time Off

Job summary

BJC Medical Group in Belleville, Illinois is seeking a full-time Patient Services Representative to manage front office tasks, check-ins, and appointment scheduling. You will also handle patient financial records and may serve as a switchboard operator as needed.

Responsibilities include handling calls, verifying insurance, collecting payments, data entry of service charges, and coordinating with the Central Billing Office to ensure charges are captured accurately. 2–5 years experience preferred.

Qualifications

• Minimum High School Diploma or GED.
• 2–5 years of relevant patient service/front desk experience.

Responsibilities

• Handles calls from patients and staff; triages when needed.
• Performs receptionist duties with attention to detail and professionalism.
• Verifies insurance information and educates patients on regulations; collects payments.
• Performs data entry of charges and enters physician/clinic charges.
• Coordinates with Central Billing Office to ensure charges are captured.

Skills

Customer service

Front desk

Phone triage

Data entry

Education

High School Diploma or GED

Job description

BJC Medical Group in Belleville, Illinois is seeking a full-time Patient Services Representative to manage front office tasks, check-ins, and appointment scheduling. You will also handle patient financial records and may serve as a switchboard operator as needed.

Responsibilities include handling calls, verifying insurance, collecting payments, data entry of service charges, and coordinating with the Central Billing Office to ensure charges are captured accurately. 2–5 years experience preferred.