Patient Services & Operations Manager

Ches Penn; Chester (Delaware County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k and Roth Retirement accounts

Life insurance

Generous vacation, sick, and personal留

Tuition reimbursement

Employee Assistance Program

Job summary

ChesPenn Health Services in Delaware County, PA, is seeking a dynamic, customer-service oriented leader to manage the Center for Family Health at Eastside. You will supervise front desk staff, ensure accurate patient registration, and coordinate clinical coverage to maintain smooth operations.

The ideal candidate has an associate degree or higher, at least two years in a leadership role, strong English communication, and a proven ability to train teams in a fast-paced healthcare setting.

Qualifications

• Associate degree or higher required; Bachelor's degree preferred.
• Two+ years in a leadership role.
• Excellent written and verbal English communication.

Responsibilities

• Manage front desk staff and supervise patient registration processes.
• Coordinate clinical coverage and monitor patient flow.
• Verify and maintain accurate patient demographics and census data.
• Prepare daily operating reports and manage schedules.

Skills

Customer service leadership

English communication

Conflict resolution

Leadership

Data entry

EMR systems

Driver's license

Education

Associate degree or post high school education

Bachelor's degree a plus

Tools

Practice management software

EMR systems

Job description

ChesPenn Health Services in Delaware County, PA, is seeking a dynamic, customer-service oriented leader to manage the Center for Family Health at Eastside. You will supervise front desk staff, ensure accurate patient registration, and coordinate clinical coverage to maintain smooth operations.

The ideal candidate has an associate degree or higher, at least two years in a leadership role, strong English communication, and a proven ability to train teams in a fast-paced healthcare setting.