Patient Services & Office Operations Specialist

Greenville-Pitt County Chamber of Commerce; Greenville (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

Advantage Therapy Solutions is seeking a driven, organized Office Administrator to be the backbone of our daily operations, serving as the first point of contact for patients and ensuring a smooth, welcoming office environment.

You will support multi-department scheduling, monitor calls and messages, greet patients, and maintain a tidy reception area. Afternoon availability is required, and this 30-hour-per-week role offers a vital, customer-focused contribution to our team.

Qualifications

• Proven office management or administrative experience in a professional setting.
• Strong computer literacy and ability to learn new software.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Exceptional phone etiquette with experience managing multi-line phone systems and client communication.
• Bilingual abilities are a plus to enhance client support and team collaboration.
• Demonstrated ability to handle clerical tasks such as proofreading, typing accurately, and managing calendars efficiently.
• Previous experience in customer service or front desk roles is preferred.
• Strong organizational skills combined with time management capabilities to meet deadlines consistently.
• Afternoon availability required. 30 hours per week.

Responsibilities

• Support a prompt schedule each day across several departments
• Monitor calls, texts, faxes, and in-office messages
• Greet patients and schedule them for all appointments
• Upkeep of office appearance and cleanliness

Skills

Office management

Administrative experience

Computer literacy

Organizational skills

Phone etiquette

Bilingual

Calendar management

Customer service

Time management

Multi-line phone systems

Job description

Advantage Therapy Solutions is seeking a driven, organized Office Administrator to be the backbone of our daily operations, serving as the first point of contact for patients and ensuring a smooth, welcoming office environment.

You will support multi-department scheduling, monitor calls and messages, greet patients, and maintain a tidy reception area. Afternoon availability is required, and this 30-hour-per-week role offers a vital, customer-focused contribution to our team.