Therapy Office Manager & Scheduling Specialist

Connect ABA + Therapy; Newark (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Supportive team

Child-friendly environment

Competitive pay

Job summary

Connect ABA + Therapy is seeking a highly organized Office Manager to oversee daily operations and ensure a positive experience for families and staff. You will handle scheduling, billing, and correspondence while supporting therapists and maintaining orderly records.

The ideal candidate brings strong customer service, excellent communication, and comfort working with children and families in a professional setting.

Qualifications

• Experience in office management, healthcare, or a therapy-related setting preferred.
• Strong organizational skills and ability to manage multiple tasks efficiently.
• Excellent customer service and communication skills.
• Ability to work well with children and families in a professional setting.
• Proficient in handling phone calls, scheduling and administrative duties.
• Detail-oriented with strong problem-solving abilities.
• Knowledge of insurance processes and medical billing is a plus.

Responsibilities

• Oversee the day-to-day operations of the therapy office.
• Provide exceptional customer service to parents, children, and staff.
• Answer and manage phone calls, scheduling, and inquiries.
• Maintain accurate records, documents, and appointment schedules.
• Ensure the office remains well-organized and stocked with necessary supplies.
• Assist therapists with administrative tasks and support.
• Coordinate billing, payments, and insurance-related matters as needed.
• Greet and assist families with a professional and friendly demeanor.

Skills

Office management

Healthcare setting

Customer service

Scheduling

Phone handling

Communication

Detail-oriented

Multitasking

Insurance processes

Job description

Connect ABA + Therapy is seeking a highly organized Office Manager to oversee daily operations and ensure a positive experience for families and staff. You will handle scheduling, billing, and correspondence while supporting therapists and maintaining orderly records.

The ideal candidate brings strong customer service, excellent communication, and comfort working with children and families in a professional setting.