Patient Services & Office Operations Specialist

Henry Ford Health; Davison (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Henry Ford Genesys Ambulatory Health Services in Davison, MI is seeking a customer service oriented administrative assistant to support patients in a medical setting. Greet patients and visitors, check in/out, verify demographics and documentation, obtain and verify insurance authorizations, schedule appointments, enter charges, collect co-pays, and reconcile daily reports.

This role provides general office and clerical support within the assigned area, requiring a High School diploma or

Qualifications

• High school diploma or equivalent (or related experience) required.
• Experience in medical or clinical office settings is a plus.
• Strong attention to detail and accurate data entry.

Responsibilities

• Greet patients and visitors, check in/out, and obtain necessary documentation.
• Verify and enter demographic information and process appointments.
• Obtain and verify insurance authorizations/precertifications; schedule/confirm appointments.
• Enter, review and submit charges; collect co-payments and reconcile daily reports.

Skills

Customer service

Administrative support

Clerical work

Education

High School diploma or equivalent

Job description

Henry Ford Genesys Ambulatory Health Services in Davison, MI is seeking a customer service oriented administrative assistant to support patients in a medical setting. Greet patients and visitors, check in/out, verify demographics and documentation, obtain and verify insurance authorizations, schedule appointments, enter charges, collect co-pays, and reconcile daily reports.

This role provides general office and clerical support within the assigned area, requiring a High School diploma or