Office Operations Assistant - Davison Rd

Henry Ford Health; Davison (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Henry Ford Genesys Ambulatory Health Services in Davison, MI is seeking a customer service oriented administrative assistant to support patients in a medical setting. Greet patients and visitors, check in/out, verify demographics and documentation, obtain and verify insurance authorizations, schedule appointments, enter charges, collect co-pays, and reconcile daily reports.

This role provides general office and clerical support within the assigned area, requiring a High School diploma or

Qualifications

• High school diploma or equivalent (or related experience) required.
• Experience in medical or clinical office settings is a plus.
• Strong attention to detail and accurate data entry.

Responsibilities

• Greet patients and visitors, check in/out, and obtain necessary documentation.
• Verify and enter demographic information and process appointments.
• Obtain and verify insurance authorizations/precertifications; schedule/confirm appointments.
• Enter, review and submit charges; collect co-payments and reconcile daily reports.

Skills

Customer service

Administrative support

Clerical work

Education

High School diploma or equivalent

Job description

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Information

• Organization: Henry Ford Genesys Ambulatory Health Services
• Department: HFGAHS Davison Rd
• Shift: Day Job
• Union Code: Not Applicable