Patient Services & Office Operations Coordinator

SmartRecruiters, Inc.; Novi (MI); On-site; USD 32,000 - 44,000; Full time

Job summary

Henry Ford Health in Novi is seeking an Assistant Office Operations professional for a full-time role. The incumbent will greet patients, verify demographics and insurance details, and support clerical tasks in a medical setting.

The position involves checking patients in/out, handling documentation, processing charges, collecting co-pays, and reconciling daily reports. A High School diploma or equivalent with at least 1 year of related experience is required.

Qualifications

• Greets patients and visitors, checks in and out, and obtains necessary documentation.
• Verifies and enters insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.
• Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Responsibilities

• Greets patients and visitors, checks in and out, and obtains necessary documentation.
• Verifies and enters insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

Skills

Customer service

Administrative support

Education

High School diploma equivalency or 1 year relevant experience

Job description

Henry Ford Health in Novi is seeking an Assistant Office Operations professional for a full-time role. The incumbent will greet patients, verify demographics and insurance details, and support clerical tasks in a medical setting.

The position involves checking patients in/out, handling documentation, processing charges, collecting co-pays, and reconciling daily reports. A High School diploma or equivalent with at least 1 year of related experience is required.