Patient Access & Front Desk Specialist

Henry Ford Health; Saint Clair Shores (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

Henry Ford Health in Michigan is seeking a customer service oriented Administrative Assistant to provide clerical support to patients and staff in a medical setting.

You will greet patients, verify demographics, schedule appointments, enter charges, collect payments, and maintain accurate records. High School diploma or 1 year of related experience required.

This role supports efficient patient flow within a hospital environment and offers opportunities to contribute to quality care.

Qualifications

• Experience delivering courteous patient-centered service in a healthcare setting.
• Proficiency in handling demographics, scheduling, and basic documentation.
• Ability to enter charges and process payments accurately.

Responsibilities

• Greet patients and visitors, check in/out, and collect required documentation.
• Verify and enter demographic information and scheduling details.
• Enter, review and submit charges; collect co-pays; reconcile daily reports.
• Provide general office and clerical support to the assigned area.

Skills

Customer service

Administrative support

Clerical skills

Data entry

Education

High School diploma equivalency or 1 year of applicable experience

Job description

Henry Ford Health in Michigan is seeking a customer service oriented Administrative Assistant to provide clerical support to patients and staff in a medical setting.

You will greet patients, verify demographics, schedule appointments, enter charges, collect payments, and maintain accurate records. High School diploma or 1 year of related experience required.

This role supports efficient patient flow within a hospital environment and offers opportunities to contribute to quality care.