Patient Services Navigator: Insurance & Care Access

PT Solutions Physical Therapy; Tulsa (OK); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

401K with match

Paid Time Off (PTO)

Career progression

Professional development

Endurance race reimbursement

Job summary

PT Solutions Physical Therapy in Tulsa, OK, is hiring a Patient Service Coordinator to act as the crucial link between patients, providers, and insurers. You will verify coverage, obtain authorizations, coordinate referrals, and optimize schedules to ensure a smooth care journey.

The role emphasizes administrative excellence, strong communication, and patient-centered service within a nationwide PT practice. Competitive benefits and career growth are highlighted opportunities.

Qualifications

• High School or GED diploma; submission of diploma for highest level obtained will be required.
• 1-2 years of customer service experience; healthcare experience preferred.

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines
• Follow processes for Insurance Verification and benefits management
• Obtain authorization and/or prior authorization
• Over the counter collections and reconciliation of charges weekly and monthly
• Maintain relationships with patients, providers, clinicians, and internal departments

Skills

High School diploma

Healthcare customer service

Education

High School or GED

Job description

PT Solutions Physical Therapy in Tulsa, OK, is hiring a Patient Service Coordinator to act as the crucial link between patients, providers, and insurers. You will verify coverage, obtain authorizations, coordinate referrals, and optimize schedules to ensure a smooth care journey.

The role emphasizes administrative excellence, strong communication, and patient-centered service within a nationwide PT practice. Competitive benefits and career growth are highlighted opportunities.