Patient Services Navigator — Front Desk & Scheduling

Dev; Camden (NJ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive rates and compensation

Comprehensive employee benefits program

Professional development opportunities

Job summary

A healthcare provider in South Jersey is seeking a patient navigator with a strong emphasis on customer service. The role involves ensuring quality patient scheduling and providing information to patients and their families. Candidates should have at least one year of experience in a medical facility, strong communication and organizational skills, and the ability to handle patient registrations. This position offers opportunities for professional development and a supportive work environment.

Qualifications

• Minimum one year of recent registration or billing experience working in a medical facility preferred.
• Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
• Excellent organizational, written/verbal communication and teamwork skills.

Responsibilities

• Ensure quality patient scheduling and positive telephone etiquette.
• Greet, register, schedule, and collect point of service copays.
• Serve as the front line contact person for all incoming patients.

Skills

Organizational skills

Communication skills

Customer service skills

Teamwork skills

Education

High School Diploma or equivalent

Tools

Epic

Job description

A healthcare provider in South Jersey is seeking a patient navigator with a strong emphasis on customer service. The role involves ensuring quality patient scheduling and providing information to patients and their families. Candidates should have at least one year of experience in a medical facility, strong communication and organizational skills, and the ability to handle patient registrations. This position offers opportunities for professional development and a supportive work environment.