Patient Services & Medical Records Specialist

CommonSpirit Health; Lakewood (CO); On-site; USD 26,000 - 40,000; Full time

Job summary

St. Anthony Hospital seeks a Patient Service Representative to provide clerical support in a physician clinic. Responsibilities include reception, telephone, medical records, charge entry, referrals, and information retrieval to support patient care and operations.

The role emphasizes strong organization, attention to detail, and effective communication to ensure patient-centered care and smooth clinic workflow.

Qualifications

• High school diploma or GED required.
• Experience with basic office tasks, filing, phone handling, and basic computer skills.
• Knowledge of medical terminology and medical insurance payers is a plus.

Responsibilities

• Greet patients and family with courteous, high-quality service reflecting teamwork and professional conduct.
• Verify and update demographic data in the electronic health record and identify barriers to communication or payment.
• Gather and process information for medical records, referrals, billing, and treatments as needed.
• Schedule and confirm patient appointments and adjust as required.
• Maintain patient charts confidentially and process payments at time of service.

Skills

Reception experience

Medical office basics

Telephone skills

Education

High School Diploma or GED

Job description

St. Anthony Hospital seeks a Patient Service Representative to provide clerical support in a physician clinic. Responsibilities include reception, telephone, medical records, charge entry, referrals, and information retrieval to support patient care and operations.

The role emphasizes strong organization, attention to detail, and effective communication to ensure patient-centered care and smooth clinic workflow.