Patient Services Specialist – Front Desk & Records

St. Anthony Hospital; Lakewood (CO); On-site; USD 26,000 - 40,000; Full time

Job summary

St. Anthony Hospital in Lakewood, Colorado is seeking a Patient Service Representative to provide clerical and reception support in a physician clinic, handling scheduling, medical records, referrals, and billing questions.

You will collaborate with the healthcare team to ensure accurate data entry, patient privacy, and smooth operations, while delivering compassionate, patient-centered service. Required: high school diploma or GED and basic office skills; preferred knowledge of medical

Qualifications

• High School Diploma or GED is required.
• Experience with basic office tasks, data entry, and telephone reception is expected.
• Knowledge of medical terminology and medical insurance payers is preferred.

Responsibilities

• Greet patients/caregivers and provide assistance reflecting high-quality service.
• Verify and update demographic data in the electronic health record and identify barriers to care.
• Gather and process information for medical records, referrals, billing, and treatment purposes.
• Schedule and confirm patient appointments and adjust as needed.
• Maintain patient charts and process payments at time of service.

Skills

Organizational skills

Clerical skills

Communication skills

Patient-centered care

Education

High School Diploma or GED

Tools

Electronic Health Record (EHR)

Job description

St. Anthony Hospital in Lakewood, Colorado is seeking a Patient Service Representative to provide clerical and reception support in a physician clinic, handling scheduling, medical records, referrals, and billing questions.

You will collaborate with the healthcare team to ensure accurate data entry, patient privacy, and smooth operations, while delivering compassionate, patient-centered service. Required: high school diploma or GED and basic office skills; preferred knowledge of medical