Patient Services Specialist - Front Desk & Registration

St.-Bernards-Healthcare; Highland (AR); On-site; USD 19,000 - 23,000; Full time

Job summary

St.-Bernards-Healthcare is seeking a Patient Service Representative to greet patients and arrange efficient registration. You will ensure accurate patient and insurance information is collected and patients are informed of clinic policies.

Responsibilities include answering telephone and billing questions, processing medical records requests, and handling general patient account functions while maintaining confidentiality and professionalism in a high-contact clinic environment.

Qualifications

• Minimum of one-year experience in customer service setting.
• Prefer six months receptionist experience in health care setting.
• Experience with office equipment.

Responsibilities

• Greet patients and arrange efficient and orderly registration.
• Collect accurate patient and insurance information and inform patients of clinic policies.
• Answer telephone and billing questions from patients.
• Process medical records requests and general patient account functions.
• Maintain confidentiality of patient information and project a professional image.

Skills

Customer service

Receptionist experience (health care)

Office equipment handling

Independent work

Education

High school diploma or GED

Job description

St.-Bernards-Healthcare is seeking a Patient Service Representative to greet patients and arrange efficient registration. You will ensure accurate patient and insurance information is collected and patients are informed of clinic policies.

Responsibilities include answering telephone and billing questions, processing medical records requests, and handling general patient account functions while maintaining confidentiality and professionalism in a high-contact clinic environment.