Patient Services & Medical Office Admin

UNC Health; Knightdale (NC); In loco; USD 52.952.000 - 74.152.000; Tempo pieno

Descrizione del lavoro

UNC Health seeks an on-site Medical Administrative Assistant in Knightdale to handle patient check-in/out, billing support, and administrative tasks. This role emphasizes accurate data entry, insurance verification, and coordinating with multiple departments to ensure smooth patient flow.

Requirements include a high school diploma or GED, preferably a medical administrative program, and prior medical office experience. Strong customer service and computer skills are essential.

Competenze

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Mansioni

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors.

Conoscenze

Customer service

Computer skills

Communication

Reading

Writing

Math

Formazione

High school diploma or GED

Medical administrative program

Descrizione del lavoro

UNC Health seeks an on-site Medical Administrative Assistant in Knightdale to handle patient check-in/out, billing support, and administrative tasks. This role emphasizes accurate data entry, insurance verification, and coordinating with multiple departments to ensure smooth patient flow.

Requirements include a high school diploma or GED, preferably a medical administrative program, and prior medical office experience. Strong customer service and computer skills are essential.