Patient Access & Medical Office Coordinator

UNC Health Care; Goldsboro (NC); On-site; USD 22,000 - 31,000; Full time

Job summary

UNC Health Care in Goldsboro, NC seeks a Medical Administrative Assistant to manage patient check-in/out, answer billing questions, and coordinate appointments. The role emphasizes accuracy, strong computer skills, and excellent customer service in a fast-paced clinic setting.

The position requires a high school diploma or GED (or higher) and preferred completion of a medical administrative assisting program with prior medical office experience. Onsite work with a 40-hour week is typical.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Language Skills: Read, interpret safety/operational documents; write routine reports; speak before groups.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones promptly, provides information, and performs other admin duties.
• Accurately performs patient check-in/check-out procedures, verifies insurance, codes visits with ICD/CPT, balances receipts, and answers billing questions.
• Schedules patient appointments with full demographic and clinical information, coordinating with other parties.
• Orders and maintains clinical and office supplies and equipment.
• Follows HIPAA, OSHA, and infection prevention guidelines; participates in unit improvement activities.
• Exhibits good customer service and teamwork when interacting with patients, families, and staff.

Skills

Customer service

Computer skills

Communication skills

Mathematical skills

Data entry

Reasoning ability

Education

High school diploma or GED

Medical administrative assisting program

Job description

UNC Health Care in Goldsboro, NC seeks a Medical Administrative Assistant to manage patient check-in/out, answer billing questions, and coordinate appointments. The role emphasizes accuracy, strong computer skills, and excellent customer service in a fast-paced clinic setting.

The position requires a high school diploma or GED (or higher) and preferred completion of a medical administrative assisting program with prior medical office experience. Onsite work with a 40-hour week is typical.