Medical Office Administrator - Patient Services & Billing

UNC Health; Raleigh (NC); Sur place; USD 25 000 - 34 000; Plein temps

Résumé du poste

UNC Health in Raleigh, NC, is seeking a full-time Medical Administrative Assistant to perform patient check-in/out, process financial information, and provide patient billing information. The role requires strong customer service and computer skills, with preference for experience in a medical office and completion of an accredited medical administrative program.

This onsite position offers standard hours and salary per hour.

Qualifications

• High school diploma or GED required; higher level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Responsabilités

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones promptly and professionally, providing complete and accurate information, and performs other administrative duties as required.
• Accurately performs patient check-in and check-out procedures; verifies insurance and authorization, codes visits with ICD/CPT codes, balances daily receipts, and handles billing questions; schedules appointments and enters demographic/clinical information into the system.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Ensures compliance with HIPAA, OSHA, and infection prevention policies; participates in unit performance improvement activities.
• Delivers good customer service when interacting with patients, families, and visitors; demonstrates teamwork and effective communication.

Connaissances

Customer service

Computer skills

Phone etiquette

Teamwork

Formation

High school diploma or GED

Description du poste

UNC Health in Raleigh, NC, is seeking a full-time Medical Administrative Assistant to perform patient check-in/out, process financial information, and provide patient billing information. The role requires strong customer service and computer skills, with preference for experience in a medical office and completion of an accredited medical administrative program.

This onsite position offers standard hours and salary per hour.