Patient Services Lead — Meals & Team Excellence

Aramark; Cypress (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Aramark is seeking an Operations Manager for patient food service in the United States. You will lead patient meals, supervise service staff, and ensure rounds and diet office activities meet standards.

The role emphasizes coaching, safety, and client relations to deliver on financial targets and quality service. You will oversee production, cost controls, and adherence to Aramark processes, while ensuring staff training and performance alignment with client expectations.

Qualifications

• At least two years of patient food service experience and some management experience is preferred.
• Bachelor's degree or equivalent experience is required or preferred depending on candidate profile.

Responsibilities

• Manages patient food service activities, complying with established standards.
• Leads patient service staff to ensure meals are properly prepared and delivered to patients.
• Conducts rounds on patients/departments.
• Oversees the diet office and the service ambassador program.
• Record safety and sanitation compliance.
• Supervises tray line operation and/or the room service program.
• Leverage Aramark's coaching model to engage and develop team members.
• Reward and recognize employees.
• Ensure individual and team performance meets objectives and client expectations.
• Plan and lead daily team briefings.
• Ensure safety and sanitation standards in all operations.
• Maintain effective client and customer rapport for mutually beneficial business relationships.

Skills

Patient food service experience

Management experience

Education

Bachelor's degree or equivalent experience

Job description

Aramark is seeking an Operations Manager for patient food service in the United States. You will lead patient meals, supervise service staff, and ensure rounds and diet office activities meet standards.

The role emphasizes coaching, safety, and client relations to deliver on financial targets and quality service. You will oversee production, cost controls, and adherence to Aramark processes, while ensuring staff training and performance alignment with client expectations.