Patient Services Lead: Front Desk & Care Coordination

GPW Health Center Inc; Manassas (VA); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

GPW Health Center Inc. seeks a Patient Services Lead to manage the on-site front desk, assist patients, and oversee daily administrative and financial tasks.

The role requires multitasking in a fast-paced setting, fluency in English (Spanish preferred), and proficiency with Microsoft Office and EMR systems; the incumbent will ensure accurate patient information, payments, and professional customer service, while supervising staff and coordinating with care teams to support efficient appointments.

Qualifikationen

• 3–5 years of experience in a medical office setting.
• Fluent English; Spanish preferred.
• Proficient in Microsoft Office and EMR systems.
• Ability to multi-task in a fast-paced environment.

Aufgaben

• Schedule appointments for new and established patients.
• Provide information about services and fees; explain fee schedule.
• Coordinate daily administrative and financial tasks with team.
• Collect patient payments and maintain accurate cash handling.
• Ensure lobby and waiting areas are well maintained.
• Classify visits in EMR and process walk-ins.
• Adhere to Sliding Fee Discount Program policies.
• Handle calls and messages and assist third-party organizations.

Kenntnisse

Bilingual English/Spanish

Multitasking under pressure

MS Office proficiency

EMR experience

Tools

Electronic Medical Records

Microsoft Office

Jobbeschreibung

GPW Health Center Inc. seeks a Patient Services Lead to manage the on-site front desk, assist patients, and oversee daily administrative and financial tasks.

The role requires multitasking in a fast-paced setting, fluency in English (Spanish preferred), and proficiency with Microsoft Office and EMR systems; the incumbent will ensure accurate patient information, payments, and professional customer service, while supervising staff and coordinating with care teams to support efficient appointments.