Health Center Front Desk Supervisor & Operations Lead

GPW Health Center Inc; Manassas (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

GPW Health Center Inc. seeks a Front Desk Supervisor to oversee patient services across primary care, dental, behavioral health and OBGYN.

You will manage front desk operations, scheduling, collections, billing, and patient satisfaction while ensuring compliance with the Center's policies. The role requires supervisory experience (3–5 staff), bilingual English and Spanish, and a degree in health or management.

Qualifications

• Bachelor’s Degree (Health, Management, and/or Other Relevant Field) preferred.
• Knowledge of Administrative, Clinical, and Management Requirements in a Health Care Setting (Billing, Collections, Appointment, Coding, and EHR Systems) And of Clinical Regulatory Requirements.
• Supervisory Experience, 3-5 Personnel
• Bilingual English & Spanish (Oral and Written), Strongly Preferred

Responsibilities

• Supervises Patient Services staff and conducts annual performance evaluations.
• Manages front desk cash deposits and coordinates billing.
• Acts as onsite contact for issues and coordinates provider schedules.
• Collaborates with OPS Leadership to maintain staffing, training, and coaching.
• Performs other duties as assigned by the COO.

Skills

Supervisory Experience

Bilingual English & Spanish

Education

Bachelor’s Degree in Health/Management

Tools

EHR Systems

Job description

GPW Health Center Inc. seeks a Front Desk Supervisor to oversee patient services across primary care, dental, behavioral health and OBGYN.

You will manage front desk operations, scheduling, collections, billing, and patient satisfaction while ensuring compliance with the Center's policies. The role requires supervisory experience (3–5 staff), bilingual English and Spanish, and a degree in health or management.