Front Desk & Patient Services Coordinator

Gastro Health; Springfield (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) retirement plan with employer‑s

Profit-sharing up to 4%

Tickets at Work discounts

Job summary

Gastro Health seeks a Full-Time Front Desk Representative to join our team in a healthcare setting. You will greet patients, manage the practice management system, verify insurance and referrals, collect payments, and maintain a welcoming lobby environment.

Ideal candidates have a high school diploma, 2+ years in medical settings, and may have Spanish proficiency and eCW experience. This position offers growth and comprehensive benefits.

Qualifications

• High school diploma required.
• 2+ years of experience in medical practice or similar setting.
• Bilingual Spanish preferred.
• Experience with eClinicalWorks (eCW) preferred.

Responsibilities

• Greet patients in a pleasant and timely manner.
• Create provider records in the practice management system, scan documents and verify insurance information.
• Verify registration forms and obtain referring/primary physician information.
• Ensure patients have current referrals for services.
• Verify benefits and eligibility prior to visits.
• Collect co-pays and post payments; balance daily batch.
• Maintain lobby and reception area.
• Support other duties as assigned.

Skills

Customer service

Bilingual Spanish

Multitasking

Education

High school diploma

Tools

eClinicalWorks (eCW)

Job description

Gastro Health seeks a Full-Time Front Desk Representative to join our team in a healthcare setting. You will greet patients, manage the practice management system, verify insurance and referrals, collect payments, and maintain a welcoming lobby environment.

Ideal candidates have a high school diploma, 2+ years in medical settings, and may have Spanish proficiency and eCW experience. This position offers growth and comprehensive benefits.