Patient Services Lead & Advocate (Bilingual)

AltaMed Health Services Corporation; Commerce (CA); On-site; USD 36,162 - 42,485; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans

Flexible Spending Accounts

Career Advancement & Development opportunities

Paid Time Off & Holidays

Tuition Reimbursement Program

Job summary

AltaMed Health Services Corporation seeks a Patient Services Advocate III in Commerce, CA. This role focuses on welcoming patients and enhancing their experience, while demonstrating compassion and respect.

The ideal candidate will possess strong customer service skills, at least a year of experience in a similar role, and preferred bilingual capabilities. The position offers competitive compensation and various benefits aimed at career development.

Qualifications

• Minimum of 1 year of experience as a customer service agent, greeter, or receptionist.
• Minimum 6 months of experience in a healthcare role required.
• Bilingual skills are strongly preferred.

Responsibilities

• Function as an AltaMed ambassador to patients.
• Manage front office patient experiences.
• Provide support and guidance to the PSA team.

Skills

Customer service

Communication

Bilingual (English/Spanish/Mandarin/Cantonese)

Leadership

Education

High School diploma or equivalent

Job description

AltaMed Health Services Corporation seeks a Patient Services Advocate III in Commerce, CA. This role focuses on welcoming patients and enhancing their experience, while demonstrating compassion and respect.

The ideal candidate will possess strong customer service skills, at least a year of experience in a similar role, and preferred bilingual capabilities. The position offers competitive compensation and various benefits aimed at career development.