Patient Services Lead - Admissions & Scheduling

Cooper University Health Care; Haines Corner (NJ); On-site; USD 29,000 - 45,000; Full time

Job summary

Cooper Norcross Health in New Jersey seeks a lead patient registration specialist to greet, register and schedule incoming patients. You will verify insurance, collect co-pays and prepare charts while maintaining confidentiality and high customer service standards.

Leadership and teamwork are essential in this role. The position requires 3 years in a medical environment, IDX exposure, and strong communication skills.

Qualifications

• Lead others in prompt and accurate patient registrations with good customer service.
• Must multitask and work in a team environment.
• This role is the front-line contact for all incoming patients.
• Greet, register, schedule and provide general information to patients and families.
• Verify insurance information, collect co-pays, and prepare patient charts in advance.
• Maintain patient confidentiality and care per the Patient’s Bill of Rights.

Responsibilities

• Lead patient registration workflow and supervise front desk activities.
• Coordinate scheduling and information delivery to patients and families.
• Ensure accurate insurance verification and payment collection.
• Maintain accurate patient charts and confidentiality at all times.

Skills

Communication skills

Leadership

Teamwork

Computer literacy

Education

High School Diploma or equivalent

Tools

IDX system

Insurance knowledge

Job description

Cooper Norcross Health in New Jersey seeks a lead patient registration specialist to greet, register and schedule incoming patients. You will verify insurance, collect co-pays and prepare charts while maintaining confidentiality and high customer service standards.

Leadership and teamwork are essential in this role. The position requires 3 years in a medical environment, IDX exposure, and strong communication skills.