Patient Care & Scheduling Concierge

Tenet Healthcare; Phoenix (AZ); On-site; USD 20,664,000 - 31,685,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Generous PTO

Education & training opportunities

Health savings accounts

Job summary

Tenet Physician Resources is seeking a front office professional to support Abrazo Biltmore Cardiology. The role handles patient greetings, scheduling, insurance verification, and data entry in a physician office setting, with a $500 sign-on bonus for new hires. Start in Camelback and move to Chandler in December.

The position emphasizes front desk duties, patient interaction, and accurate processing of demographics, payments, and referrals, within a hospital/clinic environment.

Qualifications

• Education: High school diploma/GED.
• One year of customer service experience, preferably in a hospital or physician office setting.
• Sign on bonus is for new hires only!

Responsibilities

• Greets patients entering the practice.
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
• Checks out patients and assists them with referral processing and scheduling.
• Collects co-pays and posts charges.
• Processes charge entry and patient balances.
• Distributes information to patients regarding office policies, procedures, and practice information.
• Explains the patient portal and assists with patient enrollment.
• Performs additional responsibilities as needed.

Skills

Customer service

Phone etiquette

Education

High school diploma/GED

Tools

EMR system

Job description

Tenet Physician Resources is seeking a front office professional to support Abrazo Biltmore Cardiology. The role handles patient greetings, scheduling, insurance verification, and data entry in a physician office setting, with a $500 sign-on bonus for new hires. Start in Camelback and move to Chandler in December.

The position emphasizes front desk duties, patient interaction, and accurate processing of demographics, payments, and referrals, within a hospital/clinic environment.