Patient Services Front Office Coordinator

Advanced Orthopaedics, a division of Ortho LoneStat; Kingwood (WV); On-site; USD 34,000 - 42,000; Full time

Job summary

Advanced Orthopaedics, a division of Ortho LoneStat, is seeking a Front Office Coordinator I to ensure smooth front desk operations in a healthcare setting. You will greet patients, schedule appointments, and maintain accurate records to support high-quality care.

The role requires strong communication, attention to detail, and proficient use of office software and EHR systems, with experience in healthcare billing a plus.

Qualifications

• High school diploma or equivalent.
• Experience in a front office or administrative role, preferably in healthcare.
• Proficient with office software and electronic health records systems.
• Associate's degree in healthcare administration or related field preferred.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Manage appointment scheduling and ensure efficient patient flow.
• Maintain accurate patient records and update information as necessary.
• Answer phone calls and respond to inquiries regarding services and appointments.
• Assist with administrative tasks such as filing, data entry, faxing, and scanning.
• Collect and manage cash and credit card transactions at time of service.

Skills

Communication

Interpersonal skills

Organizational skills

Attention to detail

Insurance verification

Cash handling

Customer service

Phone etiquette

Education

High school diploma or equivalent

Associate's degree in healthcare administration or related field

Tools

Electronic Health Records (EHR)

Office software

Job description

Advanced Orthopaedics, a division of Ortho LoneStat, is seeking a Front Office Coordinator I to ensure smooth front desk operations in a healthcare setting. You will greet patients, schedule appointments, and maintain accurate records to support high-quality care.

The role requires strong communication, attention to detail, and proficient use of office software and EHR systems, with experience in healthcare billing a plus.