Patient Services Front Office & Billing Clerk

Quest Diagnostics Incorporated; Dublin (OH); On-site; USD 20,000 - 29,000; Full time

Job summary

Quest Diagnostics Incorporated in Dublin, OH, is seeking a PSC Registration Representative to join our front office team on a Monday–Friday schedule from 8:30 AM to 5:00 PM. The position offers a minimum pay of $17.75 per hour with eligibility for an annual performance bonus.

Responsibilities include greeting customers, completing patient registrations, data entry, billing information verification, and general clerical duties while ensuring HIPAA compliance and high-quality service.

Qualifications

• One year customer service experience.
• Keyboard/data entry and PC experience.
• Able to communicate effectively in English.

Responsibilities

• Greet customers appropriately.
• Ensure patient registration is completed accurately and on time.
• Data entry as needed.
• Call clients to confirm handwritten orders and obtain accurate billing information.
• Handle customer inquiries by telephone and in person.
• Collect payment, if applicable.
• Maintain required records and documentation.
• Adhere to policies and procedures.
• Report on time to work and follow attendance guidelines.

Skills

Customer service

Data entry

Communication skills

Typing 30 WPM

MS Office

Education

High School Diploma

Tools

PC

MS Office

Job description

Quest Diagnostics Incorporated in Dublin, OH, is seeking a PSC Registration Representative to join our front office team on a Monday–Friday schedule from 8:30 AM to 5:00 PM. The position offers a minimum pay of $17.75 per hour with eligibility for an annual performance bonus.

Responsibilities include greeting customers, completing patient registrations, data entry, billing information verification, and general clerical duties while ensuring HIPAA compliance and high-quality service.