Patient Registration & Front Office Specialist

Quest Diagnostics Incorporated; Rocky Mount (VA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401(k) match

Job summary

Quest Diagnostics Incorporated is seeking a PSC Registration Representative in Rocky Mount, VA, with a Monday–Friday schedule from 7:30 AM to 4:30 PM. The role focuses on patient registration, data entry, insurance billing, and customer service in a front-office setting.

The position requires at least one year of customer service experience, strong PC skills, and the ability to communicate in English. Benefits include health coverage, 401(k), and opportunities for career advancement.

Qualifications

• One year customer service experience
• Keyboard/data entry and PC experience

Responsibilities

• Greet customers and ensure courteous service.
• Register patients accurately and on time.
• Handle data entry and billing information.
• Answer inquiries by phone and in person.
• Maintain records and documentation.
• Adhere to HIPAA and department policies.
• Assist with monthly statistics and data.
• Complete clerical duties as needed.

Skills

Customer service

Data entry

Typing 30 WPM

MS Office

Communication skills

Multitasking

English proficiency

Education

High School Diploma

Tools

MS Office

Job description

Quest Diagnostics Incorporated is seeking a PSC Registration Representative in Rocky Mount, VA, with a Monday–Friday schedule from 7:30 AM to 4:30 PM. The role focuses on patient registration, data entry, insurance billing, and customer service in a front-office setting.

The position requires at least one year of customer service experience, strong PC skills, and the ability to communicate in English. Benefits include health coverage, 401(k), and opportunities for career advancement.