Bilingual Patient Services Front Desk Specialist

QUEST DIAGNOSTICS INC; Fayetteville (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

Quest Diagnostics is seeking a PSC Registration Representative in Fayetteville, GA. The role involves front-office duties including patient registration, data entry, insurance billing, and HIPAA compliance, with a Monday–Friday schedule and rotational weekends. Strong customer service and data-entry skills are essential.

Pay starts at $17.20 per hour with potential bonuses and a comprehensive benefits package. Must have a High School Diploma or equivalent and English proficiency.

Qualifications

• One year customer service experience.
• Keyboard/data entry and PC experience.
• Knowledge: Medical Terminology preferred.
• The position requires the ability to effectively communicate in English.

Responsibilities

• Greet customers appropriately and ensure courteous service.
• Ensure patient registration is completed accurately and on time.
• Data entry as needed and verify information.
• Handle inquiries by telephone and in person and collect payments if applicable.
• Maintain records and documentation; follow HIPAA and company policies.

Skills

Customer service

Data entry

Typing 30 WPM

MS Office

PC skills

Communication

Organization

Education

High School Diploma or Equivalent

Tools

MS Office

PC skills

Job description

Quest Diagnostics is seeking a PSC Registration Representative in Fayetteville, GA. The role involves front-office duties including patient registration, data entry, insurance billing, and HIPAA compliance, with a Monday–Friday schedule and rotational weekends. Strong customer service and data-entry skills are essential.

Pay starts at $17.20 per hour with potential bonuses and a comprehensive benefits package. Must have a High School Diploma or equivalent and English proficiency.