Patient Services Front Desk Specialist - PTO & 401K

Lake Regional Health System; Eldon (MO); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Tuition assistance

Wellness programs

PTO

Health insurance

Dental insurance

Vision insurance

Life and AD&D insurance

401K with company match

Area discounts

Job summary

Lake Regional Health System Eldon Express Care is seeking a personable Receptionist to greet patients, schedule appointments, and manage insurance referrals and authorizations. The role focuses on accurate data collection, collecting co-pays, and serving as a communication link between providers and office staff.

The ideal candidate will have strong customer service skills, the ability to multi-task, and a high school diploma or equivalent.

Qualifications

• Proven ability to schedule and coordinate patient appointments.
• Greet patients and families professionally and efficiently.
• Process insurance referrals and authorizations per guidelines.

Responsibilities

• Greet patients and families in the reception area.
• Ensure accurate patient information by completing forms and copying insurance cards.
• Collect co-pays and balances; maintain smooth communication between provider, nurse, and clinic manager.

Skills

Scheduling appointments

Answering phones

Insurance referrals

Insurance authorizations

Patient greeting

Multi-tasking

Customer service

Education

High School Diploma or equivalent

Job description

Lake Regional Health System Eldon Express Care is seeking a personable Receptionist to greet patients, schedule appointments, and manage insurance referrals and authorizations. The role focuses on accurate data collection, collecting co-pays, and serving as a communication link between providers and office staff.

The ideal candidate will have strong customer service skills, the ability to multi-task, and a high school diploma or equivalent.