Patient Experience Coordinator - Front Desk & Scheduling

Lake Regional Health System; Osage Beach (MO); On-site; USD 21,000 - 28,000; Full time

Job summary

Lake Regional Health System in Osage Beach, Missouri is seeking a Receptionist to greet patients, schedule appointments, answer phones, and handle insurance referrals. The role supports the clinic by maintaining accurate patient information, collecting co-pays, and coordinating with providers, nurses, and managers.

The ideal candidate has a high school diploma, strong customer service, and the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• Excellent customer service and multitasking abilities.
• Experience greeting patients and handling phones preferred.

Responsibilities

• Schedule appointments and answer phones.
• Obtain insurance referrals and authorizations as needed.
• Collect co-pays and patient balances.
• Update patient information forms and verify accuracy.

Skills

Customer service

Multitasking

Communication

Education

High School Diploma or equivalent

Job description

Lake Regional Health System in Osage Beach, Missouri is seeking a Receptionist to greet patients, schedule appointments, answer phones, and handle insurance referrals. The role supports the clinic by maintaining accurate patient information, collecting co-pays, and coordinating with providers, nurses, and managers.

The ideal candidate has a high school diploma, strong customer service, and the ability to multitask in a fast-paced environment.