Patient Services Front Desk Specialist – Medical Office

Select Medical; Tucson (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, Rx, vision and dental plans

Company 401(k) retirement plans

Life and disability protection

Job summary

Select Medical is seeking a Patient Service Specialist to greet patients, register them, and coordinate appointments at a Tucson outpatient physical therapy center. This full-time role requires strong communication skills and medical office experience, with bilingual abilities a plus.

You will handle co-pays and insurance verifications while collaborating with attorneys, insurance providers, and internal teams to ensure smooth visits.

Qualifications

• High School Diploma or GED is required.
• 1 year of medical office experience is required.
• Bilingual ability is preferred, especially for patient communication and translation support.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment at checkout.
• Schedule patient appointments in person and via phone.
• Coordinate with attorneys, insurance companies, translation services, and internal teams to support operations.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Bilingual

Insurance verification

Education

High School Diploma or GED

Job description

Select Medical is seeking a Patient Service Specialist to greet patients, register them, and coordinate appointments at a Tucson outpatient physical therapy center. This full-time role requires strong communication skills and medical office experience, with bilingual abilities a plus.

You will handle co-pays and insurance verifications while collaborating with attorneys, insurance providers, and internal teams to ensure smooth visits.