Medical Front Office - Patient Service Specialist

Select Medical; Tucson (AZ); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentorship program

Generous PTO

Medical, Rx, vision and dental plans

Company 401(k) retirement plans

Life and disability protection

Descripción de la vacante

Select Medical is seeking a Patient Service Specialist to greet patients, register them, and coordinate appointments at a Tucson outpatient physical therapy center. This full-time role requires strong communication skills and medical office experience, with bilingual abilities a plus.

You will handle co-pays and insurance verifications while collaborating with attorneys, insurance providers, and internal teams to ensure smooth visits.

Formación

• High School Diploma or GED is required.
• 1 year of medical office experience is required.
• Bilingual ability is preferred, especially for patient communication and translation support.

Responsabilidades

• Greet and register patients and provide information about their visit and next appointment at checkout.
• Schedule patient appointments in person and via phone.
• Coordinate with attorneys, insurance companies, translation services, and internal teams to support operations.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Conocimientos

Bilingual

Insurance verification

Educación

High School Diploma or GED

Descripción del empleo

Position: Patient Service Specialist

Location: 265 W Ina Rd. Tucson, AZ 85704

Type of Employment: Full-time

Schedule: Weekdays, Monday through Friday

Compensation: $18.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum

• High School Diploma or GED
• 1 Year of Medical Office Experience

Preferred

• Bilingual
• Insurance Verification Experience