Patient Services Specialist: Front Desk & Care Support

Advanced Radiology Consultants; Trumbull (CT); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical and Prescription Drug Coverage

Dental Coverage

Vision Coverage

Health Savings Account with Employer Contribution

Generous Paid Time Off

401(k) Plan with Employer Contribution

Job summary

A leading radiology practice in Trumbull, Connecticut is seeking a Patient Services Specialist to provide excellent service to our patients and support the technologists and physicians. This role involves greeting patients, handling admissions, managing patient inquiries, and ensuring seamless communication with referring doctors. The ideal candidate will possess strong multitasking abilities, basic medical knowledge, and have a high school diploma or GED. We offer competitive benefits including medical coverage and generous paid time off.

Qualifications

• Minimum 1-2 years’ related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Greet patients and visitors warmly and with commitment to exceptional service.
• Communicate with referring physicians and patients by telephone to provide information and schedule appointments.
• Complete patient admission process accurately.
• Provide and explain exam preps to patients and resolve questions.
• Receive and record patient copays as required.
• Assist technologists and other staff as requested.
• Ensure incoming faxes are delivered and acted on immediately.
• Maintain records of all outside reads.

Skills

Ability to multi-task in a fast-paced environment

Strong typing skills

Basic knowledge of anatomy and medical terminology

Ability to assist patients on and off exam tables

Education

High school diploma or GED

Graduate of Medical Office Assistant Program

Job description

A leading radiology practice in Trumbull, Connecticut is seeking a Patient Services Specialist to provide excellent service to our patients and support the technologists and physicians. This role involves greeting patients, handling admissions, managing patient inquiries, and ensuring seamless communication with referring doctors. The ideal candidate will possess strong multitasking abilities, basic medical knowledge, and have a high school diploma or GED. We offer competitive benefits including medical coverage and generous paid time off.