Healthcare Front Desk & Patient Services Specialist

South Jersey Radiology Associates; Willingboro Township (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

South Jersey Radiology Associates in Willingboro, NJ, is hiring a Patient Service Representative to greet patients, register them for procedures, and support front desk operations. The role involves data entry, insurance checks, and coordination with radiology staff.

The candidate will verify demographics, collect payments, and explain studies to patients while maintaining confidentiality and providing excellent customer service in a busy imaging center.

Qualifications

• Experience in an administrative healthcare position preferred.
• Good computer skills and proficient keyboarding/data entry.

Responsibilities

• Register patients with demographic, insurance and referring physician information.
• Verify insurance eligibility and calculate deductibles/coinsurances.
• Collect and post co-pays and balances; data entry and daily computer work.
• Schedule appointments and explain studies and preps to patients.
• Maintain HIPAA and corporate compliance; release images as needed.
• Keep work area organized and communicate with radiologists, technologists and physician offices.

Skills

Data entry

Customer service

Communication skills

Insurance knowledge

Education

High school diploma or equivalent

Tools

Copy machine

Scanner

Fax machine

Multiline telephone

Job description

South Jersey Radiology Associates in Willingboro, NJ, is hiring a Patient Service Representative to greet patients, register them for procedures, and support front desk operations. The role involves data entry, insurance checks, and coordination with radiology staff.

The candidate will verify demographics, collect payments, and explain studies to patients while maintaining confidentiality and providing excellent customer service in a busy imaging center.