Patient Services Specialist / PCA

Advanced Radiology Consultants

Wilton (CT)

On-site

USD 28,000 - 34,000

Full time

11 days ago

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Benefits offered by this job

Medical and Prescription Drug Coverage

Vision Coverage

Health Savings Account (HSA) with 100%

Generous PTO

Paid Holidays

401(k) Plan with Employer Contribution

Basic Life and Accident Insurance

Job summary

Advanced Radiology Consultants is seeking a Patient Services Specialist / PCA to join our team in Wilton, CT. The role combines front desk duties with assisting the technologist in patient care, ensuring comfort and clear communication with patients, staff, and physicians.

The position requires a high school diploma or GED, with medical office assistant training preferred and 1–2 years of related experience. Schedule: Monday–Friday 7:00am–3:30pm with rotating Saturdays.

Qualifications

Multitask in a fast-paced environment.
Basic knowledge of anatomy and medical terminology.
Ability to assist patients on and off exam tables.

Responsibilities

Greet patients and visitors with warmth and exceptional service.
Communicate with physicians, patients, and staff by phone to provide information and schedule appointments.
Complete patient admission process accurately and efficiently.
Explain exam preps and address patient questions or concerns.
Record patient copays and process payments per protocol.
Assist technologists and staff as needed.
Scan documents accurately and manage incoming faxes.
Maintain records of outside reads and communicate results on time.
Prepare radiologic rooms and assist patients on/off the exam table.
Weekend hours on rotating schedule.

Skills

Multi-tasking

Typing skills

Anatomy knowledge

Education

High school diploma or GED

Medical Office Assistant Program

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Wilton, Wilton, CT, US

2 days ago Requisition ID: 2214

Salary Range: $20.00 To $25.00 Hourly

Join our Culture of Caring!

Mission:

With every action we take, Advanced Radiology Consultants is committed to building and maintaining the trust of our referring physicians and providing our patients with exceptional care.

Advanced Radiology is one of the largest independent radiology practices in the tri-state area with the most experienced radiologists. We look for team members who want to grow and be professionally challenged, while enjoying a rewarding, caring, and friendly environment. We are looking for a Patient Services Specialist / PCAto join our team. The pay range for this role will depend on experience and qualifications.

Schedule: Monday - Friday 7am to 3:30pm with rotating Saturdays

The primary function of this position is split between front desk duties and assisting the technologist with patient care. To ensure patient comfort and exceptional service while providing complete, accurate information to patients, staff, ARC physicians, and referring physicians to support the highest standard of compassionate patient care and efficient operations.

Essential Job Duties and Responsibilities:

Greet patients and visitors with warmth, compassion, and demonstrated commitment to exceptional service.
Communicate with referring physicians, patients and others by telephone to provide information, answer questions, schedule appointments and call backs, etc.
Complete patient admission process accurately and efficiently.
Provide and explain exam preps to patients, resolve patients’ questions or concerns; if necessary seek assistance from technologists or physicians.
Receive and record patient copays as required by health insurance carriers; ensure that collected cash and checks are processed according to established protocols and schedules.
Provide assistance to technologists, patient care assistants, physicians and other ARC staff as requested.
Scan documents accurately.
Ensure that incoming faxes are delivered and/or acted on immediately.
Maintain records of all outside reads; ensure that results are communicated on time.
Stocking and preparing radiologic rooms; and assisting the patient on and off the exam table.
Weekend hours required on rotating schedule.

Knowledge, Skills and Abilities:

Ability to multi-task and function in a fast paced, high volume environment is a must
Basic knowledge of anatomy and medical terminology
Ability to assist patients on and off exam tables

Educational Requirements:

High school diploma or general education degree (GED)
Graduate of Medical Office Assistant Program preferred
Minimum 1-2 years’ related experience and/or training; or equivalent combination of education and experience.

Work Smart, Live Well

The success of Advanced Radiology is earned every day through our dedication to quality patient care and continual improvement of the patient experience. Our success allows us to enjoy a wide range of benefits designed to support and enhance our lives, both at work and at home.

Medical and Prescription Drug Coverage
Vision Coverage
Health Savings Account (HSA) with Matching Employer Contribution

Additional Benefits:

Generous Paid Time Off (PTO)
Paid Holidays
401(k) Plan with Employer Contribution
Basic Life and Accident Insurance

Advanced Radiology is anEqual Opportunity Employer, offering outstanding compensation and benefits plans designed to reward and retain exceptional employees.