Patient Services & Front Desk Specialist

Physical Rehabilitation Network (PRN); West Manteca (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

Paid time off

Job summary

Physical Rehabilitation Network (PRN) in Manteca, California, seeks a Patient Services Representative to provide frontline customer service and administrative support for a smooth patient experience.

The role requires welcoming patients, scheduling appointments, and accurately collecting insurance details while coordinating with clinical staff to ensure seamless care. This full-time position offers a competitive benefits package and a positive clinic culture.

Qualifications

• High school diploma or equivalent; healthcare admin education is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.

Responsibilities

• Greet and welcome patients professionally.
• Schedule appointments and manage inquiries in person and over the phone.
• Collect and verify patient information, insurance details, and necessary documentation accurately.
• Maintain patient records and ensure all documentation is complete and accurate.
• Coordinate with clinical staff to ensure seamless patient experience.

Skills

Customer service

Interpersonal skills

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

Office software

Scheduling systems

Job description

Physical Rehabilitation Network (PRN) in Manteca, California, seeks a Patient Services Representative to provide frontline customer service and administrative support for a smooth patient experience.

The role requires welcoming patients, scheduling appointments, and accurately collecting insurance details while coordinating with clinical staff to ensure seamless care. This full-time position offers a competitive benefits package and a positive clinic culture.