Patient Services & Front Desk Specialist

Raleigh Orthopaedic Clinic; United States; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement plan

Life insurance

Paid time off

Job summary

Raleigh Orthopaedic Clinic in Raleigh, NC is seeking a Patient Services Representative to join our front desk team. This full-time role involves greeting patients, collecting information, inputting data into the electronic health record, and supporting clinicians with efficient clinic flow.

The ideal candidate has at least one year of medical office experience, superb attention to detail, and a customer-service mindset.

Qualifications

• Exceptional attention to detail and accuracy.
• Commitment to delivering top tier customer service.
• Ability to thrive in a fast paced environment while juggling multiple tasks.
• Ability to build and maintain positive effective working relationships with co workers providers and patients.
• At least 1 year of experience in a medical office setting is required.

Responsibilities

• Greet patients and visitors with warmth and professionalism.
• Accurately collect and input patient information into the electronic health record system.
• Verify insurance coverage and obtain necessary authorizations.
• Handle incoming calls and front desk correspondence.
• Collaborate with clinical and administrative staff to provide outstanding service.

Skills

Attention to detail

Customer service

Multitasking

Relationship building

Medical office experience

Job description

Raleigh Orthopaedic Clinic in Raleigh, NC is seeking a Patient Services Representative to join our front desk team. This full-time role involves greeting patients, collecting information, inputting data into the electronic health record, and supporting clinicians with efficient clinic flow.

The ideal candidate has at least one year of medical office experience, superb attention to detail, and a customer-service mindset.