Patient Services Front Desk Specialist

Deborah; Toms River, Northern (NJ, KY); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401K matching

Tuition assistance

Disability benefits

Life insurance

Meal discount

Dependent care subsidy

Adoption assistance

Free parking

Job summary

Deborah in Toms River, NJ is seeking an Administrative Front Desk professional to greet patients, manage check-in/out, schedule appointments, verify insurance, collect copays, and enter charges in the EMR/PM system.

Ideal candidates have at least one year of front desk experience in a physician office, strong computer/EMR skills, and knowledge of medical billing. Bilingual Spanish/English is a plus.

Qualifications

• Minimum one year front desk experience in a physician practice or outpatient ambulatory care setting.
• Computer and EMR experience required.
• Knowledge of medical insurance and medical terminology.
• Experience may be substituted with degree.

Responsibilities

• Greet and assist patients at check-in and check-out.
• Schedule appointments and confirm next day slots.
• Verify patient insurance and collect copays.
• Enter charges in EMR and Practice Management System.
• Monitor administrative and clinical inboxes and handle refill requests.
• Provide follow-up for unresolved questions and continuity of care.

Skills

Front desk experience

EMR experience

Medical terminology

Insurance knowledge

Bilingual Spanish/English

Education

HS Diploma or equivalent

Associates degree preferred

Tools

EMR systems

Practice Management System

Job description

Deborah in Toms River, NJ is seeking an Administrative Front Desk professional to greet patients, manage check-in/out, schedule appointments, verify insurance, collect copays, and enter charges in the EMR/PM system.

Ideal candidates have at least one year of front desk experience in a physician office, strong computer/EMR skills, and knowledge of medical billing. Bilingual Spanish/English is a plus.