Patient Service Representative - Toms River

Deborah; Toms River, Northern (NJ, KY); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401K matching

Tuition assistance

Disability benefits

Life insurance

Meal discount

Dependent care subsidy

Adoption assistance

Free parking

Job summary

Deborah in Toms River, NJ is seeking an Administrative Front Desk professional to greet patients, manage check-in/out, schedule appointments, verify insurance, collect copays, and enter charges in the EMR/PM system.

Ideal candidates have at least one year of front desk experience in a physician office, strong computer/EMR skills, and knowledge of medical billing. Bilingual Spanish/English is a plus.

Qualifications

• Minimum one year front desk experience in a physician practice or outpatient ambulatory care setting.
• Computer and EMR experience required.
• Knowledge of medical insurance and medical terminology.
• Experience may be substituted with degree.

Responsibilities

• Greet and assist patients at check-in and check-out.
• Schedule appointments and confirm next day slots.
• Verify patient insurance and collect copays.
• Enter charges in EMR and Practice Management System.
• Monitor administrative and clinical inboxes and handle refill requests.
• Provide follow-up for unresolved questions and continuity of care.

Skills

Front desk experience

EMR experience

Medical terminology

Insurance knowledge

Bilingual Spanish/English

Education

HS Diploma or equivalent

Associates degree preferred

Tools

EMR systems

Practice Management System

Job description

Job Category: Administrative

Requisition Number: PATIE005260

• Posted : May 18, 2026
• Full-Time
• On-site

Locations

Showing 1 location

DSP - Route 37
Toms River, NJ 08755, USA

Description

Position Summary: Responsible for greeting and assisting patients, patient check-in, and patient check-out, scheduling of appointments, confirming next day appointments, verifying patient’s insurance, collecting patient copayments, securing pre-authorizations, entering patient charges in the practice’s Electronic Medical Record and Practice Management System (EMR). Monitors administrative and clinical inboxes in EMR and carries out requests for medication refills, appointments, testing follow-up, referrals to other physicians. Provides follow-up to unresolved patient questions and for ensuring continuity of care. Reliable transportation required.

Experience

Required: Minimum one year front desk experience in a physician practice or outpatient ambulatory care setting. Computer and EMR experience required. Knowledge of medical insurance, medical terminology, and medical office services and routines.

Preferred: Cardiovascular practice experience. Two to four years’ experience in a customer service oriented environment a plus.

Education

Required: HS Diploma, or equivalent

Preferred: Associates degree preferred. Experience may be substituted in place of degree.

License and Credentials

Skills

Required: Communicates effectively with customers (physicians, patients, co-workers, insurance representatives). Knowledgeable working with EMR systems. Maintaining appropriate practice patient activity records, and ability to produce reports as requested.

Preferred: Bi-lingual Spanish/English a plus

Hours: FT 80 hours per pay period

The minimum starting rate for this position is $18.20

When determining a team members base rate, several factors may be considered as applicable (e.g., years of recent relevant experience, education, credentials, and internal equity).

At Deborah, healthcare is still about caring...for patients and team members. That is why we offer an outstanding benefits package, which includes healthcare coverage for team members in regularly budgeted positions of at least 30 hours per week. The benefits package also includes generous paid time-off, 401K matching contribution, tuition assistance, short and long term disability benefits, life insurance, meal discount, dependent care subsidy, adoption assistance and free parking.

• generous paid time-off
• 401K matching contribution
• tuition assistance
• short and long term disability benefits
• life insurance
• meal discount
• dependent care subsidy
• adoption assistance
• free parking

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.