Patient Services & Front Desk Specialist

Saint Francis Health System; Springer (NM); On-site; USD 32,000 - 52,000; Full time

Job summary

Saint Francis Health System in Tulsa, OK is seeking a Front Office Specialist to perform reception, registration and billing tasks in the Medical Practice. You will use EMR software, verify patient information and collect co-pays, while maintaining patient confidentiality and high service standards.

The role requires a High School Diploma or GED and at least 6 months of front-office or medical office experience. Strong communication and organizational skills are essential to succeed.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of front-facing customer service or medical office experience preferred.
• Knowledge of medical billing and front desk operations is a plus.
• Proficient PC skills and ability to use EMR systems.

Responsibilities

• Greet and direct patients and visitors according to office protocols.
• Register demographic and billing information and determine patient eligibility.
• Schedule appointments and manage calendar with accuracy.
• Post charges and payments to patient accounts and assist in collections.
• Prepare encounter forms and supporting billing documentation.
• Maintain patient records and ensure HIPAA compliance.
• Communicate delays and changes to staff and providers.
• Balance cash drawer and prepare deposits daily.

Skills

Customer service

Multi-tasking

Interpersonal communication

Data entry

Attention to detail

Education

High School Diploma or GED

Tools

EMR systems

Billing software

Job description

Saint Francis Health System in Tulsa, OK is seeking a Front Office Specialist to perform reception, registration and billing tasks in the Medical Practice. You will use EMR software, verify patient information and collect co-pays, while maintaining patient confidentiality and high service standards.

The role requires a High School Diploma or GED and at least 6 months of front-office or medical office experience. Strong communication and organizational skills are essential to succeed.