Patient Access & Front Desk Specialist

United Digestive; Athens, Watkinsville (GA, GA); On-site; USD 35,000 - 45,000; Full time

Job summary

United Digestive in Athens, GA is seeking a Front Desk Representative to assist physicians and management with clinical, clerical, and organizational tasks revolving around patient care. Coordinates patient check-in, collects payments, and manages information necessary for patient visit.

The role reports to the Practice Manager and involves greeting patients, handling payments, maintaining accurate records, and ensuring HIPAA compliance while supporting daily office operations.

Qualifications

• High School Diploma or GED required; Certified Medical Assistant preferred.
• 2-3 years of specialty clinic experience, gastroenterology experience preferred.
• Front Desk representative must be computer literate and able to operate Greenway and multiple Microsoft Practice applications.

Responsibilities

• Greets patients and visitors in a prompt and helpful manner; provides instructions/directions as needed.
• Ensures patient information is complete and accurate; updates patient profiles and scans required documents.
• Collects co-payments and outstanding balances.
• Manages patient monies collected and closes batches at end of day.
• Provides necessary release and HIPAA forms to patient for completion and signature.
• Informs clinical staff or other appropriate parties of patient arrivals.
• Generates fee tickets when patients arrive and assembles patient charts for next day visits.

Skills

Courtesy

Professionalism

Communication

Teamwork

Education

High School Diploma or GED

Certified Medical Assistant preferred

Tools

Greenway

Microsoft Office

Job description

United Digestive in Athens, GA is seeking a Front Desk Representative to assist physicians and management with clinical, clerical, and organizational tasks revolving around patient care. Coordinates patient check-in, collects payments, and manages information necessary for patient visit.

The role reports to the Practice Manager and involves greeting patients, handling payments, maintaining accurate records, and ensuring HIPAA compliance while supporting daily office operations.